Frequently Asked Questions

Peniwallet is a decentralized, non-custodial cryptocurrency wallet interface. It allows you to securely store, manage, and interact with your digital assets directly on various blockchains without needing to trust a third party with your keys or funds.

Yes, the Peniwallet application interface is free to download and use. However, you will need to pay standard network transaction fees (gas fees) on the respective blockchains when you send assets or interact with smart contracts.

Peniwallet aims to support multiple public blockchains. Please check our official documentation or website for the most up-to-date list of supported networks.

When you create a new wallet, you will be given a secret recovery phrase (seed phrase). This is the only way to recover your wallet if you lose access to your device. Write it down carefully, store it in multiple secure, offline locations, and never share it with anyone. Losing your seed phrase means losing access to your funds permanently.

Non-custodial means that Peniwallet, the company, never has access to or control over your private keys or your funds. Your private keys are stored encrypted directly on your device. You have full control and responsibility for your assets.

Your private keys (derived from your seed phrase) are encrypted and stored securely only on your local device (e.g., your phone or computer). They are never transmitted or stored on Peniwallet's servers.

No. Because Peniwallet is non-custodial and does not store your private keys, we have absolutely no way to access, move, or control your funds.

If you lose your secret recovery phrase (seed phrase), you will lose access to your wallet and all the funds within it if you uninstall the app or lose your device. Peniwallet cannot recover your seed phrase or your funds for you. It is crucial to back up your seed phrase securely.

Peniwallet acts as an interface to decentralized exchange aggregators. When you initiate a swap, the transaction is routed through these aggregator protocols, which find the best trading path across various underlying decentralized exchanges (DEXs). Peniwallet does not execute the trade itself or act as a counterparty.

Risks include market volatility, potential smart contract bugs in the protocols you interact with, network congestion affecting transaction times and costs, and the personal responsibility of securing your own device and seed phrase. Always do your own research before interacting with any protocol.

If you encounter issues or have questions not covered here, please refer to our official documentation or contact our support team via email at team@peniwallet.com, or through other channels listed on our website or in the app.